Skip to content
Soft Companion Pvt Ltd

Data rights

Delete your account and data

You can request deletion of your Soft Companion account and associated data at any time. This page explains how the process works for all of our applications.

How to delete your account

  1. Open the app, go to Settings → Account → Delete account, and confirm.

  2. Or email [email protected] from the address registered on your account with the subject "Account deletion request".

  3. Include your app name and registered email or phone number so we can locate the account.

  4. We confirm the request by email before any data is removed.

What is deleted

  • • Profile details (name, email, phone, photo)
  • • Authentication credentials and session tokens
  • • App content you created (invoices, routes, tickets, uploads)
  • • Device identifiers and push notification tokens
  • • Support conversations linked to your account

What is retained

  • • Invoices and transaction records required by tax law, retained for 7 years
  • • Anonymised, aggregated analytics that cannot identify you
  • • Records required to resolve disputes or enforce our agreements

Processing time

Deletion requests are confirmed within 3 business days and completed within 30 days.

Applies to: Orbit Fleet Driver (com.softcompanion.fleet), Orbit Ledger (com.softcompanion.ledger). Published by Soft Companion Pvt Ltd.

Request deletion by email